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Welcome to Erin/Anderson!

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Returns and Exchanges

Thank you for shopping ERIN/ANDERSON! Should there be an issue with your order, we happily accept unworn merchandise with tags attached within 30 days of the ship date for a full refund or credit for all qualifying orders. See below for details on our return and exchange policy.

Return Policy

To return your order, please include the original invoice, as well as any gift with purchase. Qualifying orders include a pre-paid USPS return label so you can easily send us your purchase. We are not responsible for lost return packages, and recommend you insure and track your package. You are also welcome to use the shipping method of your choice.

Please note, all qualifying orders placed between November 1, 2016 and December 23, 2016 can be returned through January 31, 2017.

Return Directions

For qualifying orders, please contact ERIN/ANDERSON customer care at 1-804- 255-1577 for a a pre-paid USPS return label so you can easily send us your purchase. We are not responsible for lost return packages, and recommend you insure and track your package. You are also welcome to use the shipping method of your choice.

Please address all returns to:
ERIN/ANDERSON Returns
P.O. Box 3776
Chester, VA 23831

Refunds

You will receive an email notification from ERIN/ANDERSON when we receive and process your return. Please allow up to 20 days for your return to be processed.

Exchanges

At this time, we can only process exchanges for the same item.

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